The Ulsan Metropolitan Police Agency ran a capability-enhancement training program from October 12 to 16, 2026, to respond faster and more accurately to emergency calls from foreign nationals, according to the agency's announcement on October 19.

How do emergency calls from foreigners work in Ulsan?

Reception officers first confirm the caller's nationality. The call is then connected to an interpretation center in a three-way call, so an interpreter can relay the caller's report to the officer.

Who took part in the training?

Five counselors from the Ulsan Foreign Residents and Workers Integrated Support Center joined 112 reception officers. The counselors speak Vietnamese, Chinese, Thai, Indonesian, and Filipino.

What did the training cover?

Officers practiced the phrases used to introduce an interpreter, the steps for connecting to interpretation services, and how to identify what a caller needs. The exercises simulated real emergency situations so the team could spot likely difficulties in advance.

Why is the agency focusing on this now?

An agency official said the number of registered foreign residents in Ulsan is growing, which makes it more important to respond in a way that accounts for language and cultural differences. The official added that the agency plans to build a reporting system through hands-on training so that anyone can ask for help regardless of nationality or language.

For international fans

This story is mainly about how Korean police serve foreign residents. If you live in Ulsan or travel there, the three-way interpretation system is the route used for emergency calls in a language other than Korean.